Terms of service

Last Updated: June 4th 2025

1. Acceptance of Terms and Scope

Welcome to our online store and services. These Terms of Service (“Terms”) govern your access to and use of all our digital properties, including our e-commerce website (the “Site”) and our mobile application (the “App”). By accessing, browsing, or using our Services, or by purchasing any products through our Site or App, you agree to be bound by these Terms, including additional terms and policies referenced herein (such as our Privacy Policy, Shipping Policy and Return Policy). If you do not agree with these Terms, you must not use our Services.

By accepting these Terms, you also certify that you will use the Services in compliance with all applicable laws and regulations. These Terms constitute a binding agreement between you (“User,” “you,” or “your”) and the company providing the Services (“Company,” “we,” “us,” or “our”). Please read these Terms carefully before using our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We may update or modify these Terms from time to time. We will post the latest version on our Site and indicate the “Last Updated” date. Changes are effective immediately upon posting. It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Services.

2. Eligibility to Use the Services

Our Services are intended for use by adults. By using the Services, you represent and warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction of residence) and are capable of forming a binding contract. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

The Services are intended for users who reside in the United States. We currently ship products only within the U.S. (see Shipping Policy). If you access the Services from outside the U.S., you do so on your own initiative and are responsible for compliance with any local laws. We make no representations that the Services or products are available or appropriate in other locations.

3. Product Information and Usage Guidelines

We strive to provide accurate, up-to-date information on our pool and spa chemicals and accessories. Product Descriptions: We make every effort to describe our products, including their features, usage instructions and hazards, as accurately as possible. However, we do not warrant that product descriptions, photographs, pricing, or other content on our Services are error-free, complete, or current. The material provided on our Site and App is for general informational purposes and should not be your sole basis for making decisions. Any reliance on the content is at your own risk.

Colors and Images: Product images on the Services (including color of chemicals or packaging) are for illustration. We cannot guarantee that your computer or device displays colors accurately and the actual product packaging or appearance may vary.

Availability: The inclusion of any products or services on our Site, App, or Amazon listings does not guarantee that these products will be available or in stock at the time of your order. We reserve the right to discontinue or change the quantity available for any product at any time, without notice.

Usage and Safety: All pool and spa chemical products should be used strictly according to their labeled instructions and safety guidelines. Before using any chemical, read all instructions, ingredient information and warning labels provided by the manufacturer. You are responsible for using the products in a proper and safe manner. Do not mix chemicals together unless the product label explicitly instructs to do so. Use appropriate protective gear (such as gloves or goggles) when handling chemicals. We are not responsible for any damage or injury arising from misuse of products or failure to follow product instructions and warnings. (See also Hazardous Materials Notice below for more information on safe handling.)

Any advice or guidance provided through our Services (for example, water treatment tips or dosing recommendations via our App or customer service) is for general guidance only. It is not a substitute for professional pool/spa maintenance advice tailored to your specific conditions. Always exercise caution and when in doubt, consult a pool and spa professional.

4. Order Placement, Acceptance and Pricing

When you place an order through our Site or App, you are offering to purchase the product(s) in your cart. Order Confirmation: After you submit an order, you may receive an order confirmation via email or through the platform. This confirmation acknowledges that we received your order request; however, it does not mean the order is accepted or finalized. We reserve the right to accept or decline your order at our discretion.

Order Acceptance: A binding contract for purchase is formed only when we have processed and shipped your order (for website/App orders). We may refuse or cancel any order for any reason, including but not limited to: product availability issues, errors in pricing or product information, detection of potential fraud or unauthorized activity, or concerns that the order appears to be placed by a dealer or reseller. If we cancel an order after you have been charged, we will issue a refund to the original payment method for the amount of the charge.

Pricing: All prices displayed are in U.S. dollars unless stated otherwise. We strive to ensure accurate pricing across our platforms. However, pricing errors or typos may occur. If a product’s correct price is higher than the price shown at the time you ordered, we may, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of the cancellation. We will not charge your payment method or will refund any charges for orders that are canceled due to pricing errors. We reserve the right to modify prices of products at any time without prior notice (except for orders already accepted). Sales, promotions, or discounts may have additional terms or limitations which will be indicated at the time of the offer.

Taxes: Prices do not include any applicable sales, use, or other taxes. We will collect taxes where required by law and will add any applicable taxes at checkout. You are responsible for any taxes or duties applicable to your purchase, other than taxes on our income.

5. Payment Methods and Billing

When placing an order through our website or app, you agree to provide current, complete, and accurate purchase and account information. This includes promptly updating your email address, payment details, and shipping address to ensure successful order fulfillment and communication.

We reserve the right to refuse any order or payment at our discretion. We may limit or cancel quantities purchased per person, per household, or per order if we suspect the orders are from dealers, resellers, or fraudulent. If any such change or cancellation occurs, we will attempt to notify you using the contact information you provided.

Payment must be completed at the time of purchase using one of the supported payment methods. We use trusted third-party payment processors such as Shopify Payments, credit card networks and PayPal to securely process transactions. These providers have their own terms and privacy policies. By submitting your payment, you acknowledge and accept those terms.

Bliss Water Care does not store your full credit card number or sensitive payment credentials. All transactions are encrypted and processed directly by the payment provider over secure networks. Please refer to our Privacy Policy for details on how we protect your personal information.

Applicable sales tax will be calculated based on the shipping destination and added to your order total, in accordance with local tax laws. You are responsible for all charges associated with your purchase, including any shipping fees or applicable surcharges.

6. Shipping Policy

All purchases made through our Site or App are subject to our Shipping Policy (which is hereby incorporated into these Terms). Below is a summary of our shipping policy:

We offer ground shipping only within the 48 contiguous U.S. states. Orders over $75 ship free. Shipping times are estimated, not guaranteed. Some items are classified as hazardous and must ship via ground only. We do not ship to P.O. boxes, military, or international addresses.

For full details on shipping methods, restrictions and instructions for special delivery needs, please review our Shipping Policy on our website. By placing an order, you acknowledge and agree to the shipping terms.

7. Refund Policy

All purchases made through our Site or App are subject to our Refund Policy (which is hereby incorporated into these Terms). The following is a summary of our return policy:

We offer a 30 day money back guarantee. Due to U.S DOT regulations, pool and spa chemicals cannot be returned once delivered. If a product arrives damaged or defective, contact us within 30 days for a refund or replacement. Customer satisfaction is very important to us.

For complete details, including instructions for defective products, exchanges and other special cases, please see our full Refund Policy. By making a purchase with us, you agree to these return terms. We reserve the right to decline a return or refund that does not meet our policy conditions.

8. Hazardous Materials Notice and Customer Responsibilities

Hazardous Chemicals: Many pool and spa chemicals we sell are classified as hazardous materials. These products can pose health and safety risks if not handled, used, or stored properly. By purchasing any chemical product from us, you acknowledge and agree to the following:

Safety Information: You will carefully read and follow all safety instructions, directions for use and warning labels on the product packaging and in any Safety Data Sheet (SDS) provided with or referenced for the product. If an SDS is not included and you need it, you agree to request it or obtain it from us. You understand the importance of using the recommended protective measures (like gloves, eye protection, or ventilation) when handling certain chemicals.

Proper Use and Storage: You agree to use each chemical only for its intended purpose (as a pool or spa treatment as directed) and according to the instructions. You will not combine or mix chemicals together unless explicitly instructed by the product guidelines, as improper mixing can cause dangerous reactions (e.g., fire, explosion, release of toxic gases). You will store chemicals in a cool, dry, well-ventilated area, away from direct sunlight, heat sources, flames and out of reach of children and pets. Ensure all container lids are tightly closed when not in use to prevent leaks and contamination. Never reuse chemical containers for other purposes.

Legal Compliance: You are responsible for complying with any local laws or regulations regarding possession, storage, use, or disposal of pool and spa chemicals. This includes any limits on quantities you may store in a residential area or requirements for hazardous waste disposal. Do not dispose of pool chemicals down household drains or in regular trash unless instructed by the product guidelines or local waste management authorities. If uncertain how to dispose of a chemical, contact your local hazardous waste disposal center or environmental agency for guidance.

Transport and Handling: If you are transporting the chemicals after delivery (for example, from a pickup location to your home), you agree to handle them securely and safely. Keep the chemicals upright and in their original packaging during transport. Avoid leaving chemicals in a hot car trunk or prolonged exposure to heat.

Customer Assumption of Risk: By purchasing and using these products, you assume all responsibility and risk for any harm, damage, or injury that may result from improper handling or misuse of the products. This includes risks of property damage (such as bleaching or corrosion of surfaces) and personal injury (such as chemical burns, respiratory harm, etc.) if safety precautions are not followed. While we may provide general safety tips on our Site or via customer service, we cannot supervise your use of the product. You are solely responsible for using these products safely.

Liability Release for Misuse: We are not liable for any injuries, losses, or damages caused by your failure to follow product instructions or safety warnings, or by misuse of the products in a manner not intended by the manufacturer. You agree to indemnify and hold us harmless for any claims or damages arising out of such misuse (see Indemnification below).

In summary, pool and spa chemicals are highly effective when used correctly, but they require caution and respect. Always handle with care. If you have any questions about how to use a product safely, contact us or the product manufacturer before use. By purchasing, you confirm that you understand these risks and responsibilities.

9. Intellectual Property Rights

All content and materials available on our Services – including but not limited to text, graphics, logos, button icons, images, audio clips, video, data compilations, software and the compilation and arrangement of such content – are the intellectual property of the Company or its licensors and are protected by applicable copyright, trademark, patent, trade secret, or other intellectual property laws.

Trademarks: Our company name, logos, product names (including any brand names of pool and spa chemicals we own) and slogans displayed on the Site or App are trademarks or service marks of the Company or its affiliates/suppliers. You are not granted any right or license to use any of these trademarks without our prior written permission. All other trademarks that appear on our Services and are not owned by us are the property of their respective owners (for example, third-party brand products we sell), who may or may not be affiliated with or connected to us.

Limited License to Users: We grant you a limited, revocable, non-exclusive, non-transferable license to access and make personal, non-commercial use of our Services and the content therein solely for the purpose of shopping for or learning about our products, or using our App for its intended pool/spa care functions. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, or transmit any of the material on our Services except as automatically and incidentally necessary for your device to display the content in your browser or App interface. Any unauthorized use of our intellectual property terminates the permission or license granted by these Terms.

Prohibited IP Uses: Specifically, you agree not to: (a) copy or download any product listings, descriptions, or prices for use on another site or service; (b) use any data mining, robots, or similar data gathering and extraction tools to scrape or extract data from the Services; (c) use our name, trademarks, or other proprietary graphics without our explicit written consent; or (d) remove or obscure any copyright, trademark, or other proprietary rights notices on the Services or on any content.

User Contributions: If our Services allow you to post or submit any content (such as product reviews, comments, or photos), you retain ownership of your content, but you grant us a worldwide, royalty-free, sublicensable license to use, reproduce, modify and display that content in connection with operating and promoting our Services. By submitting any content, you represent that you have the rights to grant this license and that such content does not infringe the rights of any third party. We reserve the right to remove any user-submitted content that violates these Terms or is otherwise objectionable, at our discretion.

All rights not expressly granted to you in these Terms are reserved by the Company and its licensors. Unauthorized use of the Services or the content may violate intellectual property laws and these Terms.

10. Prohibited Conduct and Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are strictly prohibited from engaging in any of the following activities:

Illegal Activities: Using the Services for any unlawful purpose or to solicit others to perform or participate in any unlawful act. This includes violating any local, state, national, or international law or regulation through your activities on our Site or App.

Violation of Rights: Infringing upon or violating our intellectual property rights or the rights of others. You may not upload, post, or transmit any content that you do not have a right to make available (for example, content belonging to a third party) or that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.

Harmful or Offensive Content: Posting or transmitting any false, misleading, libelous, defamatory, obscene, pornographic, profane, indecent, harassing, threatening, or otherwise objectionable content via our Services. This includes any content that is hateful or discriminatory based on race, gender, religion, nationality, disability, sexual orientation, or any other characteristic protected by law.

Abuse and Interference: Engaging in any conduct that is abusive, intimidating, or that interferes with any other party’s use and enjoyment of the Services. You may not use the Services in a manner that could overburden, disable, or impair the functioning of our website, servers, or networks (for example, through sending spam, chain letters, or any form of unsolicited communications).

Security Violations: Attempting to gain unauthorized access to any portion or feature of the Services, or any other systems or networks connected to the Services, by hacking, password “mining” or any other illegitimate means. Likewise, you must not upload or transmit any worms, viruses, malware, or any code of a destructive nature. Any attempt to compromise the security or integrity of the Services is strictly prohibited.

Data Scraping/Mining: Using any automated means (such as bots, scrapers, or spiders) to access the Services, collect information, or interact with the Services, without our express permission. This includes scraping product listings, pricing, or any user data. Normal indexing of the Site by legitimate search engines is permitted (robots.txt rules may apply), but bulk harvesting of information is not.

Impersonation and Fraud: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity. You may not use a false email address or provide false or misleading information in your account or order. Any attempt to deceive us or other users (for example, through phishing or fraudulent orders) is prohibited.

Prohibited Transactions: Using the Services to engage in any activities that violate any sanctions or export control laws. For example, you cannot use the Services to purchase products for export to jurisdictions where such products are prohibited or where it would violate export laws.

Malicious Use: Harassing, abusing, insulting, harming, defaming, or intimidating any of our employees, contractors, agents, or other users. This includes any form of cyber-bullying, stalking, or attempts to improperly influence reviews or feedback.

Obscene or Improper Purpose: Using the Site or content for any obscene or immoral purpose, or to promote any such inappropriate activities.

Circumventing Restrictions: Attempting to circumvent any content filtering techniques we employ, or attempting to access areas or features of the Services that you are not authorized to access. Also, not interfering with or bypassing the security features of the Service, or any related website, other websites, or the Internet.

Violating any of the above may result in termination or suspension of your access to the Services (see Termination section below) and could also expose you to civil or criminal liability. We reserve the right to monitor, investigate and take appropriate legal action against anyone who, in our discretion, violates these rules, including reporting you to law enforcement authorities if applicable.

11. Disclaimer of Warranties 

Use at Your Own Risk: Your use of our Services and any products purchased through our Services is at your sole risk. The Services and all products and information delivered through the Services are provided on an “AS IS” and “AS AVAILABLE” basis, without any representation or warranty of any kind, either express or implied, except as explicitly set forth herein or required by law.

To the fullest extent permitted under applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and any warranties arising out of course of dealing or usage of trade. We do not guarantee, represent, or warrant that: (a) the Services will be uninterrupted, timely, secure, or error-free; (b) the information or content provided on the Services (including product descriptions or usage recommendations) is completely accurate, reliable, or current; or (c) the results obtained from the use of the Services or products will meet your expectations or requirements.

Performance Disclaimer: While we strive to provide effective and reliable products, individual results may vary due to factors beyond our control, including water temperature, environmental conditions, user handling, equipment performance and pre-existing water chemistry. As such, we do not guarantee specific outcomes and disclaim liability for results affected by improper use, inconsistent maintenance, or external conditions.

Product Warranties: Except for any express warranty that may be provided with a specific product, we make no additional warranties regarding the products sold. No advice or information (whether oral or written) obtained by you from us through the Services shall create any warranty not expressly stated in these Terms. While we stand by the quality of the products we sell, any remedy for a defective product is limited to a return or exchange as described in our Return Policy.

12. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall the Company or its parent, affiliates, subsidiaries, officers, directors, employees, agents, partners, suppliers, or licensors be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind, under any legal theory, arising out of or in connection with your use of (or inability to use) the Services, or any products or services procured through the Services. This limitation of liability extends to, without limitation, any loss of profits, loss of revenue, loss of business or anticipated savings, loss of data, loss of goodwill, property damage, personal injury (including chemical-related injuries from products, except to the extent caused by our gross negligence or willful misconduct), or the cost of substitute goods or services, even if we have been advised of the possibility of such damages in advance.

In particular and without limiting the foregoing, we will not be liable for any damage or harm caused by the use or misuse of any pool or spa chemical products purchased from us, beyond the purchase price of the product itself. You assume all risks associated with the handling and use of those products as noted in the Hazardous Materials section of these Terms. If you experience any issues or adverse effects from a product, please contact us and the manufacturer, but understand that our legal liability is limited as provided herein.

Direct Damages Cap: To the extent permitted by law, the total aggregate liability of the Company (and our affiliates and agents) for any claim arising out of or relating to these Terms or your use of the Services or products, regardless of the form of the action (whether in contract, tort (including negligence), strict liability, or otherwise), shall not exceed the amount actually paid by you to us for the specific product or service that is the subject of the claim. If the claim does not relate to a product purchase (for example, a claim arising from browsing our Site), then our liability shall not exceed an amount of $100.00 USD (or the minimum amount permitted by law if a higher minimum is required).

Exceptions: Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under law. This means that certain laws may not allow the exclusion or limitation of liability for personal injury or death caused by negligence, or for damages caused by gross negligence, willful misconduct, or fraud. In those jurisdictions, our liability will be limited to the smallest degree permitted by applicable law.

Release: You agree that any claim or cause of action arising out of your use of the Services or purchase of products must be filed within one (1) year after such claim or cause of action arose, or it will be forever barred. This limitation may not apply where prohibited by law.

Because some states or jurisdictions do not allow the exclusion or limitation of certain damages, the above limitations may not apply to you. However, in such jurisdictions, our liability will be limited to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify, defend and hold harmless the Company, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, judgments, settlements, costs, or expenses (including reasonable attorneys’ fees) asserted by any third party due to or arising out of: (a) your use of the Services or products purchased through the Services; (b) any content you submit, post, or transmit through the Services (e.g., product reviews or comments); (c) your violation of these Terms or of any law or regulation; or (d) your infringement of any intellectual property or other rights of any person or entity.

For example, if you misuse a pool chemical purchased from us and it causes injury or damage to a third party who then brings a claim against us, you agree to indemnify and defend us against that claim. Likewise, if you resell products in violation of these Terms or violate someone’s rights using our Services and we are sued as a result, you will cover our costs and damages.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that case, you agree to cooperate with our defense of such claim. You will not settle any claim that affects the Indemnified Parties without our prior written approval.

This indemnification obligation shall survive any termination or expiration of these Terms and your use of the Services.

14. Governing Law and Dispute Resolution

Governing Law: These Terms and any disputes arising out of or relating to these Terms, the Services, or the products purchased through the Services (each a “Dispute”) shall be governed by and construed in accordance with the laws of the State of [Insert State], USA, without regard to its conflict of law principles. If you are a consumer residing in a state that requires the application of that state’s consumer protection laws (or other mandatory local laws) despite a choice of law provision, then nothing in this section prevents those laws from applying where mandated by law.

Agreement to Arbitrate: You and the Company agree that any Dispute that we cannot resolve through good-faith negotiation shall be resolved by final and binding arbitration on an individual basis, except as provided below. By agreeing to arbitration, you and we are giving up the right to go to court and have a Dispute heard by a judge or jury and you are giving up your right to participate in a class action or representative proceeding.

Arbitration Procedure: The arbitration will be administered by a neutral arbitration provider (such as the American Arbitration Association, “AAA”) and conducted in English. The arbitration provider’s rules will govern (for example, the AAA Consumer Arbitration Rules), except where those rules conflict with this section, in which case this Terms section will prevail. The arbitration shall take place in a mutually agreeable location within [Insert State] or, if you prefer and the arbitrator agrees, can be conducted by telephone, video conference, or based solely on written submissions. Arbitrator’s Authority: The arbitrator has the authority to grant any remedy that would be available in court under law, but may not consolidate claims or preside over any form of representative or class proceeding. The arbitrator will provide a reasoned written decision. Judgment on the arbitration award may be entered in any court having jurisdiction.

Exceptions to Arbitration: Notwithstanding the foregoing, either party may choose to pursue: (a) an individual claim in small claims court if it qualifies; and (b) a claim for injunctive relief in court to stop unauthorized use or abuse of the Services or infringement of intellectual property (for example, trademark infringement) without first engaging in arbitration. These exceptions apply only to the extent that the Dispute falls within the scope of such court’s jurisdiction and does not seek relief on behalf of a class.

Class Action Waiver: You and the Company agree that all Disputes will be resolved on an individual basis and not on a class, consolidated, or representative basis. Neither you nor the Company will be a member of or participate in any class action, class-wide arbitration, or other representative action or proceeding against the other. This class action waiver is a material and essential part of this arbitration agreement. If this waiver is found to be unenforceable, then the entirety of the agreement to arbitrate in this Section 14 shall be null and void (but the rest of the Terms will remain in effect).

Opt-Out Right: You have the right to opt out of the arbitration agreement and class action waiver in this Section by sending us a written notice of your decision to opt out within 30 days of your first use of the Services or, if you already have an account, within 30 days of the effective date of this updated Section (whichever is later). To opt out, send an email or letter to us at [contact information in Contact section] with subject line “Arbitration Opt-Out” and include your name, account information (if any) and a clear statement that you wish to opt out of arbitration. Note that opting out of this arbitration provision does not affect any other part of these Terms, including other provisions of this Dispute Resolution section (such as governing law or venue for court actions).

If Arbitration is Unavailable: In the unlikely event that arbitration is deemed unenforceable or we are in a proceeding not covered by the arbitration agreement, you and we agree that any litigation will be brought exclusively in the state or federal courts located in [Insert County], [Insert State] and both parties consent to the personal jurisdiction of those courts. You and the Company waive any objection to the exercise of jurisdiction over the parties by those courts and to venue in those courts, including any objection based on inconvenient forum.

This Governing Law and Dispute Resolution section shall survive termination of these Terms or your use of the Services.

15. Changes to the Terms

We reserve the right to modify or update these Terms of Service at any time, at our sole discretion. If we make material changes, we will post the updated Terms on the Site and update the “Last Updated” date at the top. In some cases, we may provide additional notice to you (such as by email or with an alert on our website or App) to inform you of significant changes. It is your responsibility to review these Terms periodically for any updates or changes.

Your continued use of any of our Services following the posting of revised Terms signifies your acceptance of those changes. If you do not agree to the new Terms, you must stop using the Services. No modification of these Terms by you is valid or binding, unless in a written agreement signed by an authorized representative of the Company.

16. Termination

These Terms are effective unless and until terminated by either you or us. You may discontinue use of the Services at any time. We may terminate or suspend your account or access to the Services (in whole or in part) immediately, without prior notice or liability, for any reason, including if we in our sole judgment determine that you have violated any provision of these Terms or have engaged in prohibited conduct.

Upon termination for any reason: (a) your right to use the Services will cease immediately; (b) we may immediately deactivate or delete your account and all related information, files and content in your account and bar any further access to such information or to the Services (except as we otherwise may provide in our Privacy Policy regarding account data); and (c) Sections of these Terms that by their nature should survive termination (such as intellectual property rights, disclaimers, limitations of liability, indemnification, governing law, arbitration and others) will survive.

If your access to the Services is terminated, you remain responsible for any outstanding obligations (e.g., payment for orders already placed) and any liabilities incurred before termination. The Company shall not be liable to you or any third party for termination of your access to the Services under these Terms.

17. Entire Agreement

These Terms of Service, together with any policies or rules posted on our Site or App or expressly incorporated herein (including our Privacy Policy, Shipping Policy and Return Policy), constitute the entire agreement between you and the Company regarding your use of the Services and supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including any earlier versions of the Terms).

No waiver by the Company of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term and the Company’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permissible and the remaining provisions of the Terms will remain in full force and effect. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

18. Contact Information

If you have any questions, concerns, or comments about these Terms or our Services please reach out to us using the information below:

Email: Send us an email at privacy@blisspoolcare.com. This is the best way to reach us for Terms of Service related inquiries.

Mail: You can also write to us at:
Bliss Water Care, LLC – Privacy Team
1309 Coffeen Avenue, Sheridan, WY, 82801

Please include your name and contact information, as well as your inquiry or issue, in any communication so we can assist you efficiently. We value our customers and will do our best to respond to your questions or concerns in a timely manner. Thank you for reading our Terms of Service. By using our website, app, or purchasing our products, you signify your agreement to these Terms.